FAQs
Frequently Asked Questions
Everything you need to know about BodyCurvy™
Shopping for shapewear should feel simple. We've answered some of the most common questions about our products, sizing, shipping, returns, and your order.
🛍️ About Our Products
What type of shapewear does BodyCurvy offer?
BodyCurvy offers a range of shapewear and body-enhancing essentials, including bodysuits, shaping shorts, waist trainers, bras, underwear, and swimwear.
Our collection includes different levels of support, from light everyday smoothing to firmer compression and sculpting styles.
What can BodyCurvy shapewear help with?
Our shapewear is designed to help smooth your silhouette, provide targeted support, define the waist, and enhance your natural curves.
Different styles are designed for different areas of the body, so we recommend choosing a product based on the type of support and coverage you're looking for.
Is BodyCurvy shapewear comfortable enough for everyday wear?
Many of our styles are designed with stretchable, breathable materials and features such as wire-free support, wide straps, seamless construction, and anti-roll details.
However, comfort depends on the style, compression level, and correct sizing. Always check the individual product description before ordering.
Will shapewear flatten my curves?
No. Our sculpting styles are designed to smooth and define your silhouette while maintaining and enhancing your natural curves.
Several BodyCurvy styles feature targeted compression and shaping zones intended to support the waist while providing additional lift and shaping through the hips and glutes.
📏 Sizing & Fit
How do I choose the right size?
Every product can have its own fit and sizing recommendations, so we recommend checking the size chart on the individual product page before placing your order.
For the best fit, take your measurements carefully and compare them with the measurements shown for the product you're interested in.
What if I'm between two sizes?
If you're between sizes, consider choosing the larger size for a more comfortable fit, particularly if you prefer less compression.
For the most accurate recommendation, always follow the size guidance provided on the specific product page.
Should shapewear feel tight?
Shapewear should feel supportive and secure, but it should not cause significant discomfort, pain, numbness, or difficulty breathing.
If a garment feels excessively tight, we recommend stopping use and checking whether you have selected the appropriate size.
How do I know which compression level is right for me?
Choose based on your intended use:
Light / Everyday Support
Ideal when you want gentle smoothing and comfortable everyday wear.
Medium Control
A good option when you want more shaping while maintaining flexibility and comfort.
Firm / High Compression
Designed for stronger shaping and more targeted support.
Always check the individual product description because compression levels and construction vary between styles.
🚚 Shipping & Delivery
Do you offer free shipping?
Yes. BodyCurvy currently advertises free express shipping on orders.
How long does shipping take?
Shipping times vary depending on the product.
Orders generally require 2–3 business days for processing, followed by the estimated delivery time shown on the product page. Current products on the website display different estimated delivery windows, including approximately 3–6, 5–8, or 8–12 business days depending on the item.
Will I receive a tracking number?
Yes. Once your order has been processed and shipped, tracking information will be provided so you can follow your shipment.
You can also use our Track Order page to check your order status.
Why hasn't my tracking information updated yet?
Tracking information may take some time to appear after your package has been handed to the carrier.
If your tracking hasn't updated for several business days, please contact us at contact@bodycurvy.com and include your order number.
Do you ship internationally?
Yes. BodyCurvy offers worldwide shipping.
Please note that delivery times can vary depending on the destination and the specific product ordered.
📦 Orders
Can I change or cancel my order after placing it?
If you need to change or cancel an order, please contact us as soon as possible at:
We cannot guarantee changes or cancellations once an order has entered processing or has been shipped.
How can I find my order number?
Your order number can be found in your order confirmation email.
If you cannot find your confirmation email, contact us with the email address used when placing the order and we'll help you locate your order.
I entered the wrong shipping address. What should I do?
Contact us immediately at contact@bodycurvy.com with your order number and the correct address.
If the order has already been processed or shipped, we may not be able to change the delivery address.
↩️ Returns & Exchanges
Can I return my order?
Yes. BodyCurvy offers hassle-free returns, subject to the conditions outlined in our Refund Policy.
Please review our Refund Policy before sending an item back to make sure your order qualifies.
Can I exchange an item for another size?
If you received an item that doesn't fit correctly, please contact us before returning it.
Our team will guide you through the available options based on your order and the applicable return policy.
What should I do if I received the wrong or damaged item?
Please contact us as soon as possible at:
Include your order number and clear photos of the item you received so our team can investigate the issue.
Can I return shapewear after wearing it?
Because shapewear, bras, underwear, and similar intimate garments are worn close to the body, return eligibility may depend on the product and its condition.
Please check our Refund Policy before returning an item.
🧼 Product Care
How should I wash my shapewear?
Always follow the care instructions provided with your specific product.
For many of our garments, gentle washing is recommended to help preserve the fabric's elasticity, compression, and shape.
Avoid using harsh detergents or high heat unless the product's care instructions specifically allow it.
Can I put my shapewear in the dryer?
We recommend checking the care instructions for your specific garment.
When in doubt, air drying is generally the safer option for maintaining the elasticity and shape of stretch fabrics.
💗 Post-Surgery & Recovery
Can I wear BodyCurvy shapewear after surgery?
Some BodyCurvy products are marketed for post-surgery compression or recovery, but not every product is designed for this purpose.
If you are recovering from a procedure such as liposuction or a BBL, speak with your surgeon or healthcare professional before choosing or wearing a compression garment.
Can I sleep in compression shapewear?
This depends on the garment and your individual circumstances.
We recommend following the product's instructions and, if you're using compression garments for post-surgical recovery, following the guidance of your healthcare professional.
💳 Payments
What payment methods do you accept?
Available payment methods are displayed during checkout.
All payments are processed securely through our checkout system.
Is my payment information secure?
Yes. Payments are processed through secure payment infrastructure. BodyCurvy does not need your full payment card details to process or fulfill your order.
📩 Need More Help?
Didn't find the answer you're looking for?
Our support team is here to help.
Email: contact@bodycurvy.com
Phone: +1 (505) 295-4815
We'll be happy to help with questions about products, sizing, orders, shipping, or returns.